FAQ

FAQ – Frequently Asked Questions

💬 1. Do you offer worldwide shipping?

Absolutely! We ship to most countries around the world 🌍.
All orders are carefully packed and shipped with tracking details so you can monitor your delivery anytime.

⏱ 2. How long will it take to receive my order?

Shipping usually takes 7–15 business days, depending on your location.
We always do our best to get your order to you as quickly as possible — and you’ll receive tracking updates along the way.

🔄 3. What if I want to return or exchange an item?

No worries! We offer a 14-day return policy from the day you receive your order.
Just contact our support team and we’ll guide you through the easy return process — no hassle, no stress.

💳 4. Is my payment information safe?

Yes — 100%. Our website uses SSL encryption and secure payment gateways (Shopify Payments, PayPal, etc.) to protect your personal data.
We never store or share your card information.

💡 5. Can I modify or cancel my order after placing it?

If your order hasn’t been shipped yet, we can help you update or cancel it.
Please reach out to us within 12 hours after placing your order — we’ll do our best to assist before it’s dispatched.

🎁 6. Do you offer discounts or bundle deals?

Yes! We frequently run limited-time promotions and bundle offers.
Keep an eye on our homepage or subscribe to our newsletter to catch exclusive deals before they’re gone.

💬 Still have questions?
No problem — our support team is here to help 24/7.
📩 Contact us anytime at support@cinoda.com or via our contact form.